|
Service and Solutions to Match the Science of Computing
Current digital technologies have changed the face of today's corporate offices. With so much riding on your
computer network, you can not put your technology investment in the hands of a part-time computer technician.
In addition to network design and implementation services, Concate offers on-going
administration services including: network audit, remote network administration, high availability clustering, and disaster
recovery/network backup.
In a network audit, we provide the mandatory first step for managing desktop and distributed network-based resources.
This process develops a comprehensive assessment of LAN or WAN environments and data security.
Concate offers a variety of remote administration programs designed to monitor and
manage systems from a central location and reduce IT administration costs. We provide consulting on system and network management
and the interface between various proprietary products.
Benefits of Concate network management services include: creating elevated levels of
service while controlling IT costs; developing centralized and automated management to achieve new levels of efficiency,
productivity, and profitability; assistance in bridging the gap between IT and business; the ability to proactively anticipate
system and network problems; identification and installation of appropriate management products; and policy implementation and
documentation of IT infrastructure.
By implementing various modules and software products, Concate can provide you with
the following capabilities:
- Alarm handling
- Asset tracking
- Availability management
- Change management
- Configuration management
- Database and application management
- Desktop administration
- Event correlation
- Help desk
- Incident reporting
- Performance evaluation
- Resource management
- Software distribution
V.I.P. Member Service Plans
Concate Technologies' V.I.P. member service plans have been in development for over
a year and have the key elements, thought processes and experiences of over 25 years of supporting computer technologies in the
financial, pharmaceutical, and healthcare environments. We have combined several of our most effective services into what we feel
are a solid, complete coverage service offering for all of the technologies present in today's corporate environment.
Our V.I.P. plans cover and protect your technology investment by providing enhanced response
and onsite emergency service for all computer technology in your practice. Security, peace of mind, and an annual
service fee are just a few of the features of becoming a V.I.P. member.
|
